Satwant Calais - Calais Consultants
Master of Science, University of Tasmania
Professional experience (1983 - Present)
- Calais Consultants (Based in Sydney)
- Managing Director and Senior Tourism Specialist
- NRMA (National Road Motoring Association) - Project Leader, Creative Solutions
for Tourism
- Tourism New South Wales (Sydney) - Manager, Tourism Development
- Tourism Tasmania - Deputy Director, Industry Development
- Tasmanian
Department of Premier and Cabinet - Senior Policy Analyst
- Tasmanian Department of Lands, Parks and Wildlife - Manager, Technical Services
- Board
of Management, Port Arthur Historic Site
Summary of tourism experience
- Extensive experience in tourism research and strategic
development, product development and management in New South Wales and Tasmania, with over 40 projects undertaken in the past 5 years
in NSW.
- Experienced strategic analyst in tourism trends, markets and marketing - including market segmentation and psychographics
and distribution channels.
- High level understanding of the tourism business - with particular reference to: accommodation sector,
attractions, tour operators, food and wine sector, backpacker sector and nature/eco tourism.
- Experienced in the development
of feasibility studies and business cases for new tourism products.
- These include - development of new business strategy and
action plan for the NRMA; leading day tour products in Sydney; attractions (e.g. Big Banana at Coffs Coast and Illawarra
Aboriginal Interpretive Centre), boutique accommodation projects, and more.
- Good knowledge of tourism trends including the impact
of technology on supply and demand; distribution of tourism products.
Copyright 2006 - 2009:
Calais Consultants
Satwant Calais
Managing Director
